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    Frequently Asked Questions

    1. What services does Prime International Express offer?

    We provide express courier services, international freight shipping, pet and live animal transport, and confidential or specialized shipment handling for businesses and individuals worldwide.

    2. How can I request a shipping quote?

    You can request a quote by contacting us through our website’s Request a Quote form or by reaching out to our customer support team. Provide shipment details such as weight, destination, and delivery timeframe for accurate pricing.

    3. Do you offer international shipping?

    Yes. Prime International Express operates a global logistics network, delivering shipments to major cities and international destinations across multiple regions.

    4. How can I track my shipment?

    Once your shipment is processed, you will receive a tracking number that allows you to monitor its status in real time through our online tracking system.

    5. Are shipments insured and handled securely?

    All shipments are handled according to strict security protocols. Insurance options are available for eligible shipments, and sensitive or high-value cargo receives specialized handling.

    6. How can I contact customer support?

    Our customer support team is available 24/7. You can reach us via email or through the contact form on our website for assistance at any time.